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Unwinding Medicaid  

Unwinding Medicaid: Half a Million Texans Lost Medicaid in First Wave

June 2023 marked the first month Medicaid recipients could lose their health coverage in three years after Texas Health and Human Services Commission (HHSC) began redetermining Medicaid eligibility after pandemic protections ended. In April 2023, HHSC began the “unwinding” for all 5.9 million enrollees, a process that extends over the next year.

The first data released indicate that the state’s Medicaid unwinding of pandemic continuous coverage is likely disenrolling many eligible Texans. The 81% of over 500,000 Texans removed from Medicaid in June was not due to ineligibility. Rather, they lost coverage due to “procedural” red tape. This includes things like Medicaid sending their paperwork to an old address, confusing paperwork with multiple deadlines or not in the family’s language, or the family not completing all required steps. Of states that have reported unwinding data thus far, 71% of disenrollments on average were due to procedural reasons, and Texas’ rate of denials is even worse than this shameful national average.

A major factor in this high procedural cut-off rate is that HHSC renewed coverage using data-driven tools (also known as “administrative” or “ex parte” renewal) for less than 1% of the more than 785,000 Texas Medicaid enrollees notified in April they needed to renew. In comparison, Arizona reports 62% of their first round of unwinding renewals were successfully completed administratively.  

This initial data from HHSC is limited and does not show how many of those who lost coverage were children, low-income seniors, or individuals with disabilities. All of these groups are likely to remain eligible for Medicaid, yet are at risk of losing their coverage due to bureaucratic hurdles.  

Options for People Who Lost Medicaid

Getting Back on Medicaid

Families may lose coverage because the state couldn’t find them or they missed a deadline – even though they might still be eligible. Families may also be incorrectly denied due to immigration status, income, or other errors. To get these cases corrected, please escalate them through Every Texan or the Office of the Ombudsman. If the case still can’t get corrected, families have the right to a fair hearing.

90-Day Reconsideration Period

If a person is denied Medicaid because they didn’t submit their renewal or needed information, the client has a 90-day window to send the renewal or missing information after losing coverage. Unfortunately, the renewal link on YourTexasBenefits.com is currently not active during the 90-day reconsideration period. To submit information to complete a renewal after a denial, you can help clients during this time period by calling 2-1-1 Option 2 or completing a paper application and either faxing, mailing, or bringing it into a local HHSC office.  

Other Health Care Options  

People who lost Medicaid may have other options for health coverage like HealthCare.Gov or through an employer. Unfortunately, some people may newly find themselves in the Medicaid coverage gap, making too little for help paying for health insurance through HealthCare.Gov or too much for Medicaid. To learn more about other health coverage or access options, check out this TOED or resource hub.  

What’s Next for Medicaid Unwinding in Texas?

As of now, Texas is sticking to the current self-imposed timeline and initiated Cohort 2 in July. Renewal packets for moms who are over six months postpartum and people who are likely to be eligible for another type of coverage have been sent this month. Texas HHSC’s plan is to initiate 3.3 million renewals from July through September.  

Every Texan and other groups are concerned about the impact this timeline will have both on Texans and our eligibility system.  

Read more in this press statement, blog, and Texas Tribune article.  

 

New Outreach Resources

This initial data from HHSC shows the importance of outreach during the Medicaid unwinding. We have some new resources to help!

What People with Medicaid Need to Know:

  • It’s important to make sure contact information is updated with HHSC by calling 211 or checking your account on YourTexasBenefits.com.  
  • Keep an eye out for a yellow envelope or an electronic notification to know when it’s your turn and respond. You have 30 days to submit a renewal packet from the date it is sent.  
  • If you miss a deadline, you can still take action. Under federal law, you have 90 days from when you lose coverage to submit the information requested at renewal for your case to be reconsidered. After that 90-day reconsideration period, you have to apply.  
 

Protect Yourself from Fraud

We’ve heard from many enrollment assisters there has been an uptick in fraud over the last year. The Marketplace, assister organizations, and your state will never threaten you or anyone in your household or ask for your credit card information or payment to keep or qualify for health coverage. We’re concerned about new scams popping up as the confusion around Medicaid unwinding is underway. 

CMS Resources on Fraud/Scams

Check out this new page on HealthCare.Gov about reporting fraud. 

 

Feedback Loops

It’s more important than ever to share information about how this Medicaid unwinding process is going.  

Here are some recent examples of issues we’ve seen:

  • Confusing notices
    • Different dates on the initial cover letter and requests for information
    • Multiple notices with different dates at denial
  • Issues with YourTexasBenefits.com
    • No option to submit renewal online
    • Upload errors
    • Different information on the website than on 211  

We want to make sure we minimize the impact on people renewing Medicaid. Please continue to send us any eligibility issues you encounter so we can help resolve them. You can contact us at kmartinez@everytexan.org.

 

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About the Texas Outreach and Enrollment Digest (TOED)

This digest is meant for anyone interested in outreach and enrollment efforts for the Health Insurance Marketplace created by the Affordable Care Act, Medicaid, or the Children’s Health Insurance Program (CHIP). The TOED is sent to members of the Cover Texas Now Coalition, the Children’s Health Coverage Coalition (formerly the Texas CHIP Coalition), and its Outreach and Eligibility Technical Assistance Workgroup. If you are not part of one of these groups and someone forwarded you this message, please join the TOED email list.

 

Every Texan
7020 Easy Wind Drive, Suite 200  | Austin, Texas 78752
512-823-2875 | updates@everytexan.org

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